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Frequently Asked Questions (FAQ) about Richard Casino AU
This FAQ section of Richard Casino is made especially for our Australian players. We know that playing at an online casino can bring up many questions about your account, games, payments, bonuses, and other parts of your casino experience. This FAQ page has the most common questions that AU players ask us, so you can find helpful answers that will make your time with us better and easier.
We want to be open and honest with our players, which is why we give clear and simple answers to the questions that are important to you. If you’re new to RichardCasino and want to know about signing up and checking your account, or if you’ve been playing with us for a while and need to know about taking out your winnings, bonus rules, or what your computer needs to play our games, this FAQ section is the best place to start looking for answers.
If you need more help or have questions that aren’t answered here, our friendly customer support is available 24 hours a day, 7 days a week. You can contact them in different ways, and they will give you personal help for your specific needs.
Popular Questions
Are the games at Richard Casino fair?
Absolutely! All games at are 100% fair, offering real chances to win prizes.
What should I do if I forget my password?
No worries! Simply click the Forgot Password link to reset it. We'll email you a link to create a new password.
Can I permanently close my account?
Yes, you can close your account permanently. Please provide a brief explanation to our Customer Support.
What if I don't receive a confirmation email from the Casino?
Check your spam, promotions, or junk folders. If it's not there, contact our Customer Support.
Does the platform offer no deposit bonuses?
We occasionally offer one-time no deposit bonuses. Keep an eye on our newsletters for updates.
How do I create an account?
Click Registration on the main page, fill in the required fields, and follow the verification link sent via email.
Is it possible to have multiple accounts?
No, having more than one account is not allowed as per our Terms & Conditions.
Can I change my registered email address?
Unfortunately, changing your registered email address is not possible.
What currencies are accepted?
We accept various fiat and cryptocurrencies including AUD, EUR, USD, CAD, and more.
How can I change my currency?
Go to My Profile, select Balance in the Wallet section, and choose your preferred currency.
Are there any service fees for deposits and withdrawals?
Service fees vary based on the payment method and currency. Check our Payments page for details.
How quickly can I receive withdrawals from RichardCasino?
Withdrawals are generally instant but may vary depending on the payment method.
What are the minimum and maximum deposit and withdrawal limits?
The minimum is 20 AUD or equivalent, with maximum limits depending on the payment method.
How do I get the welcome bonus at the website?
Deposit 30 AUD and opt-in for bonuses to potentially receive a Welcome bonus of up to 5000 AUD + 300 FS.
What is the wagering requirement for bonuses?
Deposit-related bonuses have a x40 wagering requirement. Check our Bonus Terms for more details.